Terms & Conditions

LEGAL WARNING

This legal notice establishes the conditions of use regulate access, navigation and use of the site www.brothersdriversmarbella.com (hereinafter web ) and the owner makes available to its customers and users.

In compliance with the provisions of Article 10 of Law 34/2002 of 11 July, Services Information Society and Electronic Commerce and article 5 of Law 15/1999 of 13 December protection of Personal data, reported that the ownership of this web are:

Headline:

Exclusive Transfers Costa del sol S,L.

Registered office:

Plaza de los Infantes, 29603 Marbella 

CIF :

B93585867

Phone:

658114994

Email:

brothersdriversmarbella@gmail.com

Domain name:

www.brothersdriversmarbella.com

TERMS OF USE

1. User Acceptance

The owner welcomes you and invites you to read this Legal Notice which describes the terms and conditions that apply to navigating the same, in accordance with the provisions of the Spanish implementing legislation.

Access to the Web has free character and the information it contains, although some services and products offered by Brothers Drivers Marbella . Also, as a rule, no prior registration as a user to access and use of the site requires web .

Access, navigation and use of the web involves meanwhile knows and accepts without reservation this Legal Notice, as well as the policy on processing of personal data (hereinafter, the Policy and Data Protection Policy Cookies). Enforcement and compliance is due to any person who accesses or uses the web . . If you are not in accordance with the terms set forth herein, do not access, browse or use this website.

With the encouragement of the use of the web meets the criteria of transparency, clarity and simplicity, Brothers Drivers Marbella  informs the user that any suggestions, questions or concerns about the general conditions of use will be received and resolved by contacting Brothers Drivers Marbella  through phone and / or email listed at the beginning of this legal notice.

2. Purpose and scope.

Access to this web or use in any form gives the status of "User" and implies acceptance without reservation of each and every one of these Terms and Conditions of Use, reserving Brothers Drivers Marbella  the right to modify at any time. Consequently, it is the responsibility of every user, a careful reading of the legal texts in force in each of the occasions when you access this site, so if it does not agree with any of them, you should refrain from using of the same.

Also, be advised that sometimes they may establish special conditions for use in webcontent and / or specific services, the use of such content or services implies acceptance of the particular conditions specified therein.

3. Services

Through the web, Brothers Drivers Marbella  offers users the ability to:

· Access information services and products markets, their brands and how to obtain these services;

· Access offers promotions

· Move any question, suggestion, complaint or grievance through our suggestion box

· Access your Blog

Drivers Brothers Marbella  informs users that currently has a platform to book online transfers, so if the user is interested in booking of any transfer, can do so using the address https: // brothersdriversmarbella.com/reservas

4. Privacy and Personal Data Protection

In compliance with the provisions of Law 15/1999 of 13 December Protection of Personal Data, in its implementing regulation RD 1720/2007 of 21 December and remaining applicable regulations, we inform you that in the course the user contact Brothers Drivers Marbella  through the contact section of our website, or through traditional means such as telephone, email or fax, where personal data are included, will consent granted for the treatment of the data supplied.

In this case, your personal data will be incorporated into a file created and maintained under the responsibility of Brothers Drivers Marbella  and duly registered with the Spanish Data Protection Agency.

5. Intellectual Property

This website is governed by Spanish law and national and international legislation on intellectual property. Under no circumstances shall access, navigation and use by the user of the web involves a waiver, license or total or partial transfer of these rights by Brothers Drivers Marbella .

You acknowledge and agree that all content displayed on the web and especially, designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs of industrial and / or commercial they are subject to intellectual property rights and all trademarks, trade names or logos, all rights of intellectual property on the contents and / or any other elements on the page, are the exclusive property of Brothers Drivers Marbella  and / or third parties, and it is they who have the exclusive right to use.

Therefore the user agrees not to reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify such content keeping harmless Brothers Marbella Drivers  of any claim arising from breach of such obligations. In any case access to the web it implies any waiver, license or total or partial transfer of such rights, unless otherwise expressly stated. These General Conditions of Use of the website does not give users any other right of use, alteration, exploitation, reproduction, distribution or public communication of the web and / or its contents other than those expressly provided herein.

Any other use or exploitation of any rights will be subject to prior and express authorization specifically granted for that purpose by Brothers Drivers Marbella  or third owner of the rights.

The contents, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation in this site as well as the site itself as a whole as a multimedia artistic work, are protected as rights copyright by legislation on intellectual property. Brothers Drivers Marbella  holds the elements of graphic design website, menus, navigation buttons, HTML code, text, images, textures, graphics and any other content on the web or in any case has the corresponding authorization for the use of such elements. The content provided in the website may not be reproduced in whole or in part, or transmitted or recorded by any system of information retrieval in any form or by any means, unless with the prior written authorization of that entity.

It is also prohibited to remove, ignore and / or manipulate the "copyright" as well as technical protection devices or any information mechanisms that might contain the contents. The user of this website undertakes to respect the aforementioned rights and avoid any action that could damage, in any case reserving Brothers Drivers Marbella exercise whatever means or legal actions correspond to defend their legitimate rights of intellectual property.

6. User Responsibility

The user is responsible for the data and sent or provided information to Brothers Drivers Marbella  through contact forms through the email address available on the web or other conventional means such as using telephone, e-mail and / or fax.

· The user agrees to use the Web , content and information in accordance with the law, these general conditions of use, good customs and public order.

· Similarly , the user agrees not to use the web , so that could damage, disable, render inaccessible or impair the website, its contents or its services or prevent normal enjoyment of it by other users, as well as not conduct that could damage the image behavior, interests and rights of Brothers Drivers Marbella  or third parties.

· Also, the user expressly agrees not to destroy, alter, disable or otherwise, damage data, programs or electronic documents found on the web

· The user agrees not to introduce programs, viruses or any other logical device or sequence of characters that cause or are likely to cause any alteration in the computer systems of Brothers Drivers Marbella .

It informs the user that if you breach the content of this Legal Notice or any other terms contained in the web, Brothers Drivers Marbella  reserves the right to limit, suspend or terminate your access to the web, taking any technical measure it is necessary for that purpose. Also, Brothers Drivers Marbella  reserves the right to take such measures in the event that reasonably suspect that the user is violating any of the terms and conditions contained in the above instruments.

7. Guarantees Brothers Responsibility- Drivers Marbella 

The web of Brothers Drivers Marbella  contains information, text, photographs purely for informational purposes only . While there have taken reasonable steps to ensure that the information contained is correct, it is not guaranteed to be accurate, complete or up to date, so Brothers Drivers Marbella  expressly disclaims any responsibility for errors or omissions in the information contained in the web .

Also Brothers Drivers Marbella  does not guarantee nor is responsible for:

· The continuity of the contents of the web ;

· The absence of viruses and / or other harmful components on the website or the server that supplies it ;

· The invulnerability of the web and / or the impregnability of the security measures adopted therein;

· The lack of utility or performance of the content and products of the web ;

· Damages caused to himself or a third party, anyone who breaches the conditions, rules and instructions Brothers Drivers Marbella  set on the web or through breach of security systems

However, Brothers Drivers Marbella  declares that it has taken all necessary measures, within its capabilities and state of technology, to ensure the functioning of the web and avoid the existence and transmission of viruses and other harmful components to users.

Drivers Brothers Marbella  reserves the right to modify, temporarily suspend, cancel or restrict the content of the web , without prior notice.

8. Hyperlinks

The user agrees not to reproduce in any way, even through a hyperlink or hyperlink, the web of Brothers Drivers Marbella and none of its contents, unless expressly authorized in writing by Brothers Drivers Marbella .

The web of Brothers Marbella Drivers  may include links to other sites operated by third parties to facilitate user access to information from partner companies. In accordance with this, Brothers Drivers Marbella is  not responsible for the content of such sites web , or is placed in a position of guarantor and / or the party offering the services and / or information offered by third parties through links third parties.

The user is granted a limited, revocable , and nonexclusive right to create links to the homepage right web exclusively for private , noncommercial use. Sites web that include links to our web

· May not imply that Brothers Drivers Marbella  recommends that web or its services or products;

· May not misrepresent your relationship with Brothers Drivers Marbella  or state that Brothers Drivers Marbella  has authorized the link, or include trademarks, trade names, trade names, logos or other distinctive signs of Brothers Drivers Marbella ;

· They may not contain content that could be considered distasteful, obscene, offensive, controversial, to incite violence or discrimination on grounds of sex, race or religion, contrary to public policy or illegal;

· May not link to any page of the website other than the home page;

· You must link to the home address of the web , without allowing the web containing the link reproduce the Web as part of your website or within one of its "frames" or create a "browser" on any page of the Site Web .

Drivers Marbella Brothers  may, at any time, to remove any link to the web , after which will immediately proceed to its elimination. Drivers Brothers Marbella  can not control the information, content, products or services provided by other sites web that have established links to the web and consequently Brothers Drivers Marbella assumes no responsibility for any aspect of such websites.

9. Information activities inadequacy or illegal

If the user becomes aware of the existence of any unlawful, illegal, contrary to the laws or that could result in a violation of intellectual property rights and / or industrial, you must immediately notify Brother 's Drivers Marbella , through the direction mail address brothersdriversmarbella@gmail.com , indicating the following information:

· Personal information: name, address, phone number and email address.

· Description as complete as possible, the facts that reveal the inadequacy or illegal content or information as well as the specific address (URL) in which it is available.

· In the event of violation of third party rights, such as intellectual property, the caller must provide the data of the holder of the rights infringed when someone other than the caller. It should also provide the title that certifies the ownership of the rights infringed and, where applicable, the representative to act on behalf of the owner when someone other than the caller.

According to the provisions of Law 34/2002 of 11 July, Services Information Society and Electronic Commerce, the receipt by Brothers Drivers Marbella  communication under this clause will not entail actual knowledge of the activities and / or contents indicated by the caller, when this is not known or obvious. In any case, Brothers Drivers Marbella reserves the right to suspend or remove content not yet unlawful coating, may be that are contrary to the rules contained in this Legal Notice, weighing in each case the legal interests conflict.

10. Use of Cookies

Navigating the web or Cookies Policy Brothers Drivers Marbella , it is determined by the provisions of the document Policy Cookies

11. Social Networks

Drivers Brothers Marbella  can have a presence on the major social networking sites (Facebook, Pinterest, etc.). The treatment Brothers Marbella Drivers  will hold their followers, it will be the corresponding social network that enables corporate profiles. Drivers Brothers Marbella  may inform his followers by any means that the network allows on its products, offers, promotions, services and location of its stores, as well as provide personalized customer service. Drivers Brothers Marbella  not extract data from social networks, unless timely and explicitly obtain user consent for it.

The user is obliged to make reasonable use of the official corporate page Brothers Drivers Marbella  on social networks and its contents, according to the possibilities and purposes for which it is designed, according to the customs, morals, legislation, these rules or in the future be established, as well as the rules and policies published by the corresponding social networks, the user must explicitly accept. The user is solely responsible for the information, images, opinions, references or content of any type that communicate, lodge, transmit, make available or displayed through the corporate site Brothers Drivers Marbella  on the different social networks in which where present.

12. Modification of the conditions of use

Drivers Brothers Marbella  reserves the right to develop or update at any time the terms of use of this site web so the user must read periodically.

13. Governing Law and Jurisdiction

These General Conditions of Use and use of the web , are governed by Spanish law. Any dispute will be resolved before the Courts of Torremolinos (Malaga), where it belongs to the home of Brothers Drivers Marbella .

In the event that any provision of these Terms of Use unenforceable or invalid under applicable law or as a result of a judicial or administrative decision, such unenforceability or invalidity will not make these Terms of Use unenforceable or invalid as a whole. In such case, Brothers Marbella Drivers  shall amend or replace such provision with one that is valid and enforceable and that, to the extent possible, achieve the goal and intention reflected in the original provision.

14. Payment

· Metallic:

· Giving the driver the full amount of the reservation. If a reservation return, the customer must give the driver the full amount of the reservation and not just the current move.

· Credit card:

· When you select payment by credit card is your data card will be processed by Servired / Redsys. This system is completely confidential and secure and the data can not be seen by third parties. Drivers Brothers Marbella  does not keep data on payments made by its users. The information will be provided directly to Redsys / Servired.

Full payment of the price of the transfer is done at the time of booking directly to the driver once contact him at the airport in accordance with the reservation made.

15.- Reservation cancellation

Cancellations of services will be made by email and with a time of 24 hours in advance if the service is conducted outside the Andalusian, 6 hours if the service is outside the province of Malaga and 3 hours if the service is within the Malaga province. For not realize it in this way you will be billed the full service.

The schedule for notification of cancellations or modifications will be 8 am to 20 hours.

16. Changes in reserves for reasons of force majeure

When reasons of force majeure have to cancel or change any service due to unforeseen circumstances beyond our control Brothers Marbella Drivers  will not face any compensation. Such circumstances include, without limitation, accidents and related delays; unplanned protest marches; organized demonstrations and riots; police operations; unforeseen dangers on the road; terrorist activity and its consequences or the threat of such activity; revolt; the act of any government or any other national or local authority; Industrial dispute; natural or nuclear disaster; fire and adverse weather conditions or other similar events that are outside of our control.

17.- NO SHOW

- When collecting customers at the airport occur more than 3 hours of waiting because of delayed flights, a service "no-show" in addition to the services performed on arrival the customer will be billed.

- On arrival of a flight is expected one hour maximum customer unless the contact with the driver or Brothers Drivers Marbella to report the delay.

- The amount of billing for "no-show" at the airport will be the minimum vehicle provided the requested service.

18.- Details reserves

- It is important to carefully review the details of the reservation to receive it. To cancel or change your reservation later, will have no cost if it is done at least 24 hours before the reservation .The same can not be changed in 24 hours before the transfer, exceptions will be made only if there is a change in Flight details. If you wish to change or cancel your reservation, it is imperative that we receive confirmation by e-mail or mail of the person who made the booking. We will only accept confirmation of the person who made the original booking.

- We must report any special request at the time of booking. We will endeavor to take all such requests however we can not guarantee are met and we shall have no liability to you if you are not satisfied. You will be notified if does not go through.

 19.-Provisions

- When a service provision request it must indicate whether full-credit or otherwise what actually requested . In the latter case, when the client asks for extras will be understood that the agency is not responsible and should be paid the service required by the customer, upon acceptance of the prices of services offered.

- To count the hours and kilometers of services available will depart the following: the hours and kilometers will start counting from the time and place contracted with the agency and / or client, and ending in the place where completion of the customer service and leave the vehicle. The price of those provisions (4 hours) your starting place is different from Malaga, Torremolinos, Benalmadena and Marbella price increase in the amount of the transfer to the agreed place as collection.

20.- Supplements

- The language services represent an increase in the rate of 15% of total service.

21.- Transfer lower

- According to the RD 1428/2003 of 21 November General Traffic Regulations, it is prohibited under circular without using an approved restraint system adapted to their size and weight, so customers who do not bring their chair approved or is not requested in advance by the agency (Indicating the weight or the approximate age of the child), we will be forced to not perform the service, subject to the same bill completely. The requested services will chair an increase of € 5.00 including VAT per chair requested.

- Likewise, whenever a child travels in any of our vehicles, it will count as a square, like other people, can not in any case exceed the maximum permitted places for each category of vehicle (4 in the case standard car, station wagon, minivan and Mercedes, and 7 if minibus).

22.- Baggage

- As a passenger can carry a standard suitcase baggage up to 32 kg (70.5 lbs), max. 158 cm (62 inches) length + width + high and 1 handbag maximum 55 x 25 x 35 cm (LxWxH) and a weight of 18 kg (40 lb) max. per person. The sum of the dimensions of hand luggage may not exceed 115 cm (45 inches), including wheels. Drivers Marbella Brothers  advises them to pay attention to the fact that the sedan car boot may contain no more than 2 suitcases checked baggage. If traveling with two or more partners, or if you want to carry baggage exceeding the free allowance, Brothers Drivers Marbella  advised to book another car category, as a Viano or Vito, instead of a sedan car.

- To avoid potential problems in performing services, we recommend that customers with lots of luggage (suitcases, golf clubs or normal excess baggage) must apply ranchera, minivan or minibus, as needed, as the other cars have a normal trunk. The problem occurs, the customer who would have to pay an additional car, except acceptance of the agency.

23.- Duplicity / Forwarding Services

When services already received by forwarded Brothers Drivers Marbella  and no this is clearly specified in the e-mail request, the agency / client will be responsible for possible duplications entailing such forwarding, being billed each.

24.- Claims

- All vehicles Brothers Marbella Drivers  have a complaints book available to any customer who requests a document that will be essential for handling potential claims.

- The deadline for claims of shipments requested to Marbella Brothers Drivers will be 30 days from the date the service was performed.

- If the customer chooses to use other means of transport, it shall not prevent it being billed as a complete full service.